WhiteGlove Health Appoints New Members to Board of Directors

Health Care Company Taps Two Seasoned Professionals to its Board

Austin, TX February 06, 2014

WhiteGlove Health, a leading service driven and outcomes-oriented healthcare provider, focusing on enhancing quality and improving the consumers’ healthcare experience while lowering the cost, today announced the appointments of Mark Wagar, President of Heritage Medical Systems and Tony Wright, partner of HQ Investments to its board of directors.

Mark Wagar is President of Heritage Medical Systems, an affiliate of the Heritage Provider Network (HPN). Heritage is one of the nation’s leading physician-led healthcare solutions organizations. HPN provides medical care for over 1,000,000 patient/ members, and an affiliate is one of the largest Pioneer ACO’s in the United States., Previously he was President and CEO of Empire BlueCross BlueShield, New York’s largest health insurer covering nearly 6 million people, and was a Senior Vice President in WellPoint, Inc. Prior to Empire Mr. Wagar held leadership positions at Caremark, CIGNA HealthCare, and provider owned managed care organizations, as well as roles in hospital management, physician practice management, and diagnostic services in market leading organizations based in Ohio, California, Texas, and New York. He currently serves on the Boards of The New York Academy of Medicine and TurningPoint.

“I am honored to join the WhiteGlove Health board and work with this exceptional team,” Wagar said. “WhiteGlove Health has been an innovator in providing health care services in new ways and I look forward to sharing my experiences and contributing to the future direction and growth of this organization.”

Tony Wright is a partner in HQ Investments, a private investment firm in South Bend, Indiana and Austin, Texas where he is responsible for making and managing investments in private businesses. The HQ portfolio includes companies in health care services, drug development, medical devices, and software. Previously, he was the CFO of HQ Investments’ predecessor, the Health Quest Group. Health Quest built, owned and operated senior housing and health care facilities, along with institutional pharmacy, rehab therapy and long-term care software businesses. Prior to Health Quest, he served in CFO roles in real estate development and oil and gas firms and was on the audit staff at Arthur Andersen & Co. He currently serves on the boards of HeatGenie in Austin and Harvesters Reaching the Nations, Inc. in Dallas.

Mr. Wright said, “I am extremely honored and excited to join WhiteGlove Health’s board —a great company with so much clear potential. I look forward to working with the team to develop and execute a roadmap to achieve the next phase of growth for the company.”

“We are very pleased to welcome Mark and Tony to our board of directors,” said Nicholas A. Balog, CEO of WhiteGlove Health. “They bring us a wealth of experience and proven business leadership and we are fortunate to have each of these outstanding individuals join the organization’s Board.”

About WhiteGlove Health

WhiteGlove Health is a mobile healthcare provider that is focused on both treating the individual and achieving improved overall health and well-being of populations. Our comprehensive healthcare strategy is to provide the highest quality care at the lowest cost through highly-skilled board-certified nurse practitioners. Primary care, preventative medical services, and support for those with chronic conditions are provided at the home and the work site and leverage a proprietary technology platform to provide an extraordinary healthcare experience. Additional capabilities focus on reducing potentially preventable healthcare (i.e. unnecessary emergency room visits, hospitalizations and readmissions). The company began operations in 2006 and is headquartered in Austin, TX. Visit http://www.WhiteGlove.com for more information.


WhiteGlove Health Acquires Glenridge Health Solutions

Innovative healthcare companies combine expertise to further support health plan networks.

Austin, TX and Columbia, MD June 23, 2014

The WhiteGlove Health Board of Directors have unanimously voted in favor of acquiring Glenridge Health Solutions. WhiteGlove Health, a leader in Direct Primary Care and Value-Based Solutions, will finalize the transaction by the end of June 2014 making Gledridge Health Solutions, a consulting, technology and professional services firm that serves the healthcare industry, a wholly owned subsidiary.

Founded in 1997, Glenridge HealthCare Solutions is a professional services organization that supports the strategic and operational needs of health plans, providers and employers. Throughout their 15-year history, Glenridge has contracted with over 32 health plans and health systems in all 50 states. Glenridge currently employs 80 individuals, about half of which work out of Glenridge’s Columbia, Maryland office. The remaining team members are spread across 18 other states. The Columbia office will be maintained and there are no plans to reduce staffing as a result of the merger.

Chief Executive Officer of WhiteGlove Health, Nick Balog, commented “The WhiteGlove Health Glenridge partnership is founded on the principal that both organizations have very ambitious goals and collectively will be able to open doors to new opportunities. Together, we will be able to achieve those goals with greater ease and more efficiency than was possible alone.”

Glenridge President Terry Spoleti will assume the role of Chief Innovation Officer and join the WhiteGlove Health Board of Directors. Both companies will continue to operate as before under the same management and remain headquartered in Austin and Columbia respectively.

Balog went on to say “The WhiteGlove Health Glenridge combination provides both organizations the opportunity to impact meaningful change in the health care marketplace. This is a new chapter as we continue to pursue much needed meaningful and sustainable change in health care.”


WhiteGlove Health Knows How to Catch the Eye of Today’s Residential Developer and Homebuyer

WhiteGlove Health Knows How to Catch the Eye of Today’s Residential Developer and Homebuyer with Affordable, Convenient House Calls

Community pools, fitness centers, dog parks and jogging trails no longer cut it when competing for home buyers in the explosive Texas housing market. Progressive developers are now looking for amenities that make their communities pop by using health care as a game changing differentiator.

Austin, Texas (PRWEB) October 08, 2014

Community pools, fitness centers, dog parks and jogging trails no longer cut it when competing for home buyers in the explosive Texas housing market. Progressive developers are now looking for amenities that make their communities pop.

What does it take to get today’s busy, on-the-go home buyers attention? “If you tell me that a nurse practitioner will come to my home when I am sick is part of the benefits of buying in a particular master planned community, well now you have my attention,” says Nick Balog, CEO of WhiteGlove Health.

“The Texas real estate market is booming,” continues Balog. “All of the key metro areas in Texas – Dallas/Ft. Worth, Austin, Houston and San Antonio – are experiencing explosive growth. As a result, each market has multiple master planned mega-communities under development, many of which have over 3,000 homes planned when the development is complete. DFW alone has over 15 such communities on the books. As I see it, the competition for today’s home buyer is fierce. Developers have to go beyond the “typical, assumed to be there” amenities to attract buyers in this type of hyper-competitive market.”

Jeff Bilich, National Business Development Manager for WhiteGlove Health, and an experienced real estate agent agrees. “As an active real estate investor, and a licensed Texas Realtor for over 10 years, I have personal experience with what it takes to attract home buyers in one of the fastest growing markets in the country.
Buyers simply want more. Having the ability to say your community includes house calls from a nurse practitioner, who can treat your sick kids at home, and any necessary over the counter meds or generic prescriptions may be included in the visit fee, as an agent, now I’m hooked!”

Since Texas-based WhiteGlove Health operates in four of the fastest growing metro areas of the county, it just made business sense to create a product that would help developers and home builders attract buyers to their communities while simultaneously supporting the healthcare needs of their future residents.

Michael Roeder, Vice President, Business Development and Customers Relations for WhiteGlove Health, was instrumental in pushing for the new WhiteGlove Health Residential Community Solution. “Texas is business friendly. Why else would companies like Toyota take on the task of moving their US corporate headquarters to the Dallas area? And Toyota is not the only one. Companies such as State Farm are consolidating operations here also. Even the Dallas Cowboys are on the move to the exploding suburbs of Dallas.” Roeder continues, “When companies are on the move, so are home buyers. If developers want their communities to catch the attention of these buyers and want to ensure their developments are profitable, they have to take steps to make their communities stand out head and shoulders above others. I’m excited that I work for a company that can be nimble and creative enough to meet the growing demands of the markets where my team works.”

WhiteGlove Health has been offering mobile primary care services to corporate employee populations for over seven years. Recently they have seen municipalities and school districts embrace the concept. Like corporate CEOs, Mayors and School District Superintendents see the value that WhiteGlove Health provides.

How does WhiteGlove Health attract organizations like these? Convenience is the initial attraction as you can’t beat having affordable health care brought to you at your home or office, typically in an 8 – 12 hour window, 7 days a week, 365 days a year. But the true business value comes in the cost savings from deflected insurance claims, compliance in managing “at risk” or chronic conditions, the improvements in employee productivity and the reduction of lost time on the job, and the advantages the program creates from a recruiting perspective when it comes to attracting new talent. But from WhiteGlove Health’s perspective, “the value we focus on is ensuring that when a WhiteGlove Health employed Nurse Practitioner shows up to care for one of our member’s, we want to make sure that they provide the best healthcare experience the member has ever had,” says Balog.

“Consistent continuity of care is essential to the success of our business. We are so insistent about this, we are incredibly selective in the NP’s who we employ. The interviewing process alone takes several months,” continues Balog. “It is an expensive proposition. But this is the best way for us to ensure that every time a member visit occurs, the member will rank the experience as excellent on the survey we present at the end of every visit. I am proud to say that our members never hesitate to brag about our service to friends and neighbors. Companies, cities and school districts simply appreciate employees that provide this type of free advertising. “

But in the past, not all of the WhiteGlove Health members’ friends and neighbors had access to the WhiteGlove Health service, just their fellow employees. Now with the development of the Residential Community Solution, that has changed.

The logistics of the service are simple. As a community grows, access to care will grow from an NP who is shared with the overall WhiteGlove Health membership population in a given area to one that will be dedicated to the community, traveling from home to home in a WhiteGlove Health branded golf cart, for example.

But what is the cost of this level of convenience? “In my opinion, it is nominal,” says Bilich. “By having access to a community with over 3,000 planned homes, we have been able to develop a membership pricing model that has minimal impact on HOA fees. Because of this, developers and homebuilders add it into the monthly HOA dues.” Roeder continues, “In simple every day terms, the annual membership fee for one home is less than one typical visit to an urgent care facility. Frankly, it is a no brainer.”

Expansion of the service is already underway to other markets, with Denver and Atlanta on the horizon. WhiteGlove Health is also exploring how to make this model work for office buildings, apartment complexes and high-rise residential buildings. “I see no reason why this model cannot apply to other types of communities
– whether that is a community of business owners who occupy an office tower or a community of apartment tenants or condo owners. As such, we are already developing the business plan and logistics for these types of communities,” says Roeder.


WhiteGlove Health Implements Ebola Protocol

WhiteGlove Health Implements Ebola Protocol

With all of the news over the past few weeks and recent developments surrounding the Ebola virus, it’s important to know all of the facts. The Center for Disease Control (CDC) has stated that while the risk of an outbreak in the United States is very low, it’s advised that healthcare providers take all necessary precautions. Under the CDC guidelines, WhiteGlove Health has enhanced our screening process. When we receive a call for an appointment our Membership Support Team will ask additional questions relating to the transmission, symptoms, and other risk factors associated with the Ebola virus prior to scheduling a visit. These questions will be asked regardless of the complaint. WhiteGlove Health prides itself on providing care consistent with the CDC and other regulatory agencies.


Ebola, previously known as Ebola hemorrhagic fever, is a rare and deadly disease caused by infection with one of the Ebola virus strains. Ebola can cause disease in humans and non-human primates (monkeys, gorillas, and chimpanzees).


Ebola is transmitted through direct contact with an infected person’s blood and/or bodily fluids.


  • Fever
  • Severe headache
  • Muscle pain
  • Vomiting
  • Diarrhea
  • Abdominal Pain
  • Unexplained bleeding

Risk Factors:

Any recent travel to an area of high Ebola transmission, such as West Africa Guinea, Liberia, Nigeria, Senegal, Sierra Leone or other countries where the Ebola Virus has been reported by the World Health Organization (WHO).

In addition to the enhanced screening process, the WhiteGlove Health nurse practitioner may wear a gown, gloves, and mask during a visit, which is a commonly utilized way to reduce the transmission of some types of viruses. Please note, WhiteGlove Health does not provide the confirmation testing specifically for Ebola that is done at an Emergency Room for those that meet the criteria for suspected Ebola Virus.

WhiteGlove Health will continue to remain vigilant during this event, and your assistance and patience during this time is greatly appreciated.

For more information on Ebola and breaking news, visit the Center for Disease Control’s official website: Read at CDC.gov