WhiteGlove Health Leadership
Gary Piefer, MD, MsMM, CPE, FAAFP
Chief Medical Officer
Dr. Gary Piefer is a noted healthcare leader and innovator with a breadth of experience in highly effective medical management, physician leadership, medical practice transformation, team building and change leadership. Dr. Piefer currently serves as Chief Medical Officer for WhiteGlove Health and has previously served as Chief Medical Officer for Evolent Health and WellMed Medical Management. In addition, Dr. Piefer has held senior management positions with the Seton Family of Hospitals in Austin, Texas.
In his roles as Chief Medical Officer, Dr. Piefer has been responsible for transforming medical management and physician practice operations, as well as the design, development and implementation of a chronic care delivery model focused on integration and care coordination. He has also guided the development of complex case management and quality improvement programs for the management of chronic disease.
Dr. Piefer is a graduate of the University of Houston College of Pharmacy, The University of Texas Medical School at Houston, and The University of Texas at Dallas School of Management. He is currently a Fellow with the American Academy of Family Physicians and American College of Physician Executives. He has served in several capacities at the local and state level for the Texas Academy of Family Physicians and speaks regularly to organizations regarding the critical competencies required to develop, lead and govern a successful physician enterprise entering the arena of value-based care.
Chief Revenue Officer
In his role as Chief Revenue Officer with WhiteGlove Health, Mr. Lynch oversees sales, business development, and client success.
Mr. Lynch has extensive experience in driving revenue and growth activities in health care services with expertise in consultative sales with healthplans, national self-funded employers, consultants, brokers, and hospital systems. In addition, he has vast experience with healthcare analytics, wellness, population management, medical management, clinical call center and concierge care management solutions.
Mr. Lynch brings a unique combination of 25 years of executive sales experience in the health care industry unifying health care solutions and partnership strategies with both publicly-traded Fortune 500 companies such as UHC/Optum and BARD along with privately-owned companies, Quantum and Matria. He has led sales, marketing and business development activities for several of these organizations. In those roles he was focused on enhancing products and services, building partnerships that created strategic value for health care enterprises and leading expansion into new markets and channels. His contributions played a significant role in driving strong overall revenue growth, enhanced performance with business processes and a demonstrated ability to take innovative healthcare services to market. He is a healthcare industry veteran with in-depth healthcare solutions expertise.
Mr. Lynch holds a bachelor’s degree in Business/Management from Stephen F. Austin, Rusche School of Business.
Chief Administration Officer
Tim Lynch is responsible for executive leadership over Human Resources and Operations to provide resourcing and corporate infrastructure to promote departmental and intercompany performance, integration and scalability in support of business units’ strategic goals.
In this enterprise role, Lynch supports functions related to budgeting, resourcing, regulatory compliance, risk management and facilities management to enhance company capabilities and profitability. Mr. Lynch looks to maintain and build an organization that promotes, quality of facility, and overall standards in supporting guiding principles and culture for WhiteGlove Health and its sister company Glenridge HealthCare Solutions.
Mr. Lynch works alongside the Presidents and executive team to support internal strategic planning and partner interaction for long-term and short-term goals and objectives. Additionally, he supports business development and client payer services in product development, manipulating staffing models, monitoring productivity and quality controls to achieve performance standards. Mr. Lynch directs company operations to meet budget and financial goals in conjunction with the CFO to manage and maintain monthly, quarterly, and annual financial goal management.
Since joining Glenridge HealthCare Solutions in 2001, his experience has included Network Development, Project Management, Administration, and Consulting of national healthplan support negotiating hospital contracts, language structures, reimbursement methodologies, team management, software implementation, financial analysis, and auditing.In national healthplan engagements, Mr. Lynch supported hospital contract departments by working with legal teams, analyzing payment structures, and impacts related to medical budgets, training, and utilizing client systems to develop project reporting and measure client objectives. Prior to joining Glenridge, Mr. Lynch served as practice manager for a large medical group in North Carolina and as a Healthcare Consultant for Pricewaterhouse Coopers.Tim offers a comprehensive professional and clinical knowledge base coupled with a Bachelor of Science in Health, Policy and Administration from Penn State University and a Master of Science in Healthcare Administration from University of Maryland.